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Author Topic:   Blockbuster Video sucks! (So angry ... )
kyle_beatty
Geek Apprentice

Posts: 47
From:
Registered: Apr 2000

posted June 04, 2002 19:40     Click Here to See the Profile for kyle_beatty   Click Here to Email kyle_beatty     Edit/Delete Message   Reply w/Quote
Blockbuster claims that I failed to return a DVD. They are in error. That's bad, but it happens. They are rude and inefficient, which is as avoidable as it is inexcusable.

I encourage you to get your videos from somewhere else than Blockbuster. I'll happily go across town to a good store.

If my complaint inspires you to cut up your Blockbuster card in front of an especially clueless clerk, please let me know. If you want to tell this particular store that you heard that they are circus clowns but not funny like circus clowns, their number is 206 522 0397. (Don't bother asking for the manager, he may not even exist.)

You can call Kristi at 206 568 2100. She's a middle level manager of some sort. You can also call 206 748 0800 and leave a message at their district office.

It would be swell if you could take a moment to pass this along to your video renting friends. Let's not encourage the corporate entity that has created this slackerly and cynical environment.

(Sorry to be a downer, but there's so little to be done with reason!)

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iballoondesign
Assimilated

Posts: 378
From: Midland, TX
Registered: Dec 2001

posted June 04, 2002 20:08     Click Here to See the Profile for iballoondesign   Click Here to Email iballoondesign     Edit/Delete Message   Reply w/Quote
Gee, it never happen to me before. Expect once, when I turn movie just few mintues before noon being expire. Later, on other day when I decide go to Blockbuster Video (BBV) and rent some movie. And the clerk scan my member card and it appear that it charge me for late fee. I asked for proof and she print out and saw that movie actually check in at 11:58am. Therefore, she wavier the late fee and I get free rent movie.

"I guess the squeaky wheel really does get the grease"

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Erbo
Super Geek

Posts: 152
From: Denver, CO, US
Registered: Jan 2000

posted June 04, 2002 22:49     Click Here to See the Profile for Erbo   Click Here to Email Erbo     Edit/Delete Message   Reply w/Quote
I wouldn't go to BustBlocker in the first place; they censor their movies, or at least the ones they feel are too "racy" for their blue-nosed tastes. Worse: they get the studios to censor their movies for them specifically. (That's why the "BustBlocker" moniker is a little more apropos; geddit?)

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BasementDweller
Geek Larva

Posts: 22
From: longmont, co, usa
Registered: Feb 2002

posted June 05, 2002 08:36     Click Here to See the Profile for BasementDweller   Click Here to Email BasementDweller     Edit/Delete Message   Reply w/Quote
A few weeks ago someone asked what we would do if we knew we only had one day to live. I said that I would steal a bulldozer and destroy the local walmart (ala Josee Bove, or however you spell his name), but if this happens to me, after what you have said, I'll make sure to destroy blockbuster while i'm at it.

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Akira
Super Geek

Posts: 196
From: LA LA land
Registered: Oct 2001

posted June 05, 2002 10:33     Click Here to See the Profile for Akira   Click Here to Email Akira     Edit/Delete Message   Reply w/Quote
I've never had anything but bad service from SchlockLuster. The only question is to what degree they are going to sink. At no less than five different locations, I've:

- been overcharged for rentals
- been overcharged for returns
- been told to my face that I am a "lying bastard"
- been sent to collections because I refuse to pay a documentibly erronious late fee

I'd rather not rent videos at all than do business with SchlockLuster. Never again.

------------------
I am Dyslexic of Borg.
Prepare to have your ass laminated.

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kyle_beatty
Geek Apprentice

Posts: 47
From:
Registered: Apr 2000

posted June 05, 2002 11:10     Click Here to See the Profile for kyle_beatty   Click Here to Email kyle_beatty     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by BasementDweller:
A few weeks ago someone asked what we would do if we knew we only had one day to live. I said that I would steal a bulldozer and destroy the local walmart (ala Josee Bove, or however you spell his name), but if this happens to me, after what you have said, I'll make sure to destroy blockbuster while i'm at it.

I want you to live! I want you to bulldoze Blockbuster! Darn these conflicts. Well, in any case, you rock for the nice thought.

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kyle_beatty
Geek Apprentice

Posts: 47
From:
Registered: Apr 2000

posted June 05, 2002 13:45     Click Here to See the Profile for kyle_beatty   Click Here to Email kyle_beatty     Edit/Delete Message   Reply w/Quote
Blockbuster issue resolved by Higher Power. No, the manager wasn't hit by a bus (although that would be altogether acceptable), my girlfriend paid the store a visit. There were no problems after that.

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dragonman97
Alpha Geek

Posts: 301
From: Westchester County, New York
Registered: May 2001

posted June 05, 2002 14:04     Click Here to See the Profile for dragonman97   Click Here to Email dragonman97     Edit/Delete Message   Reply w/Quote
Personally, I recommend Netflix. They have a HUGE collection, with almost every DVD known to man, unlike Blockbuster. I doubt that you can get Lain from your local Blockbuster. The only issue with Netflix is the subscription cost, and the time lag for delivery. But you can keep them out as long as you want. And I'm grandfathered in to the $19.95 a month for 4 out at any time, whereas the new rate is $19.95/mo. for 3.

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Parity
Super Geek

Posts: 210
From: Appended to the Data Bits
Registered: May 2000

posted June 05, 2002 14:24     Click Here to See the Profile for Parity     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by dragonman97:
I doubt that you can get Lain from your local Blockbuster.

But I own Lain on VHS... and as soon as the tapes wear out (by the end of the year probably) I'll be getting it on DVD... the rental costs would be staggering if I rented it!

--Parity Odd

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skylar
Neat Newbie

Posts: 10
From:
Registered: May 2002

posted June 05, 2002 14:45     Click Here to See the Profile for skylar     Edit/Delete Message   Reply w/Quote
You know what else is irritating about Blockbuster? The adverts. At least on British TV. They have 'happy family' panpipes playing in the background, and every house where people are watching a blockbuster rental glows in divine light.

This is scary. Blockbuster are trying to set themselves up as God! What's next, bugging devices on every rented video in the land?!

And, have you noticed, they never let you get more than six videos out at a time? Sometimes you need a little r&r, even if that means watching all the Police Academy films in a row. And there are seven of those.

This has got to stop.

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Janeway
Alpha Geek

Posts: 273
From: Cyberspace, Delta Quadrant
Registered: Sep 1999

posted June 05, 2002 16:48     Click Here to See the Profile for Janeway   Click Here to Email Janeway     Edit/Delete Message   Reply w/Quote
Support your local indie video rentals place! It's places like blockbuster that put them out of business. Plus, you'll get better service and sometimes cheaper prices.

BTW, Skylar, there IS a reason on the movie limit... There are a lot of people out there that think a video store is a cheap place to buy movies-- they'll rent several new movies, then not return them. And when new movies cost about $80 apiece, that really can hurt a business. I've been there, more than once, and that's why we now have a limit. It's the few bad apples that make it a pain for everyone else.

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FatGnome
Super Geek

Posts: 204
From: Idaho
Registered: Jan 2002

posted June 05, 2002 18:49     Click Here to See the Profile for FatGnome   Click Here to Email FatGnome     Edit/Delete Message   Reply w/Quote
heh heh my whole family just doesn't return our movies. It is sad and we have probably paid more in fines than any other small group of humans in the universe. We tend to rent from our local place though where after $20 in fines they just stop raising the fine and if we need to we can give them a bale of hay to pay for the debts once they hit about $100

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uilleann
Geek

Posts: 76
From: St Albans, Herts, England
Registered: Apr 2002

posted June 06, 2002 02:26     Click Here to See the Profile for uilleann   Click Here to Email uilleann     Edit/Delete Message   Reply w/Quote
quote:
kyle_beatty
No, the manager wasn't hit by a bus...my girlfriend paid the store a visit. There were no problems after that.

Ooh.... 8)

- Uilleann

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kyle_beatty
Geek Apprentice

Posts: 47
From:
Registered: Apr 2000

posted June 06, 2002 06:11     Click Here to See the Profile for kyle_beatty   Click Here to Email kyle_beatty     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by uilleann:
Ooh.... 8)

- Uilleann


Are you saying that I'm saying that my girlfriend is fat? Because then I'LL be in trouble.

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Pistolero
Newbie Larva

Posts: 3
From: MA
Registered: May 2002

posted June 06, 2002 06:35     Click Here to See the Profile for Pistolero     Edit/Delete Message   Reply w/Quote
am i the only one who notices BBV's lame tactics of pushing movies that suck. it'll be some new piece of poop movie that has half the shelf devoted to it, yet there is only one more available.

oh no! it must be good, so many are gone! i must get the last one!

jgo

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littlefish
Geek

Posts: 84
From: Edinburgh, UK
Registered: Nov 2001

posted June 06, 2002 08:19     Click Here to See the Profile for littlefish     Edit/Delete Message   Reply w/Quote
quote:
And, have you noticed, they never let you get more than six videos out at a time? Sometimes you need a little r&r, even if that means watching all the Police Academy films in a row. And there are seven of those.


What really sucks is that my local blockbuster will only let you rent 2 DVD's at once. Watching 7 movies in a row is a bit too much for me, but 3 or 4 is no problem. Why god why?

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uilleann
Geek

Posts: 76
From: St Albans, Herts, England
Registered: Apr 2002

posted June 06, 2002 08:35     Click Here to See the Profile for uilleann   Click Here to Email uilleann     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by kyle_beatty:
Are you saying that I'm saying that my girlfriend is fat? Because then I'LL be in trouble. ;)

No no. Were you thinking of the "8)"? It's a smiley face with big eyes, like in awe or something. Just that your girlfriend sounds enviable :)

Not that I see why me thinking that she was fat would get you in trouble...

As far as Blockbuster video is concerned, I've never rented any videos, but I've watched a few at a friend's house which they've got from Blockbuster. I've never heard of any complaints about the place from them (or anyone), not that I suppose I would have had there been any problems.

- Uilleann

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