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Author	Topic: Losing Patience
LifetimeTrekker Alpha Geek Posts: 326 From: Albuquerque, NM, UD Registered: Sep 2001	posted March 03, 2002 18:34 I'm usually a VERY patient fellow, but I've found in the last few weeks my patience has been very short. I work for the DSL helpline at AOL (please, don't rant at me for working there, it's a living)and, normally, I will bust my hump to get someone's computer up and on the DSL or figure out why it can't. I like to think I am very good at my job. I've noticed a tendency of mine to get short and curt with people--mostly the folks who call and tell me how to fix their problem, insist that I'm wrong or call me incompetent. When I lose all patience with callers, I feel guilty that I mishandled the whole thing; there has to have been a better way to resolve the situation. I've lost sleep over a few of these issues, but I do try to learn from each one to do better next time. The next area to work on patience is dealing with my mother. I suppose therapy awaits on that. IP: Logged
Janeway Super Geek Posts: 234 From: Cyberspace, Delta Quadrant Registered: Sep 1999	posted March 03, 2002 21:34 Saw this on the Net. It used to be on the door of one of my college friend's dormroom. "God, grant me the serenity to accept the things I can not change, the courage to change the things I can not accept, and the wisdom to hide the bodies of the people I had to kill because they pissed me off." IP: Logged
Evilbunny Highlie Posts: 614 From: A Calculus book near you... Registered: Nov 2001	posted March 04, 2002 08:56 Yeah. I know what you mean. My boyfriend just gave me a cold and I really blew up at him. Now he's really scared becuase I'm usually such a nice person! IP: Logged
Tau Zero BlabberMouth, the Next Generation. Posts: 1685 From: Registered: Jan 2000	posted March 04, 2002 13:13 (Speaking of gifts...) I gave my love a chicken, without the bone I gave my love a cherry, without the stone I gave my love a baby, and then you see My love got very angry and she said to me "I didn't mind the chicken, without the bone I didn't mind the cherry, without the stone But when you give a baby, there's just one thing You ought to give at least an engagement ring!" - Allen Sherman IP: Logged
ZorroTheFox SuperBlabberMouth! Posts: 1117 From: Milton, WA, USA Registered: Oct 2001	posted March 04, 2002 17:18 LT, if it helps any you may yell at Me. I don't mind verbal abuse and it might help relieve some tension. Perhaps we could have a "bash Zorro" section for those who need someone to direct anger at. and if ya need help to get angry at Me, I am pretty good at getting under peoples skin. I could even pretend to be a caller and make up some problems with My service. Anything to help out a fellow geek >;o) .........Z IP: Logged
LifetimeTrekker Alpha Geek Posts: 326 From: Albuquerque, NM, UD Registered: Sep 2001	posted March 04, 2002 18:05 quote: Originally posted by ZorroTheFox: LT, if it helps any you may yell at Me. I don't mind verbal abuse and it might help relieve some tension. Perhaps we could have a "bash Zorro" section for those who need someone to direct anger at. and if ya need help to get angry at Me, I am pretty good at getting under peoples skin. I could even pretend to be a caller and make up some problems with My service. Anything to help out a fellow geek >;o) .........Z Thanks, Zorro! That's the nicest offer I've had in a long time! I really don't want to yell at people. For one thing, it leaves me feeling bad when I do. I don't need the hassle of it. I'll eventually learn how to get around it. Thanks again! IP: Logged
spungo Super Geek Posts: 212 From: Hell's toilet Registered: Jan 2002	posted March 05, 2002 02:23 Janeway - lol. (Luckily, God made me wise...) ------------------ /* Hobbies are for people who lack direction. */ IP: Logged
Swiss Mercenary BlabberMouth, the Next Generation. Posts: 1461 From: All the way from the land of Chocolate, Cheese and Cuckoo Clocks. Registered: Feb 2000	posted March 05, 2002 06:05 quote: Originally posted by Evilbunny: Yeah. I know what you mean. My boyfriend just gave me a cold and I really blew up at him. Now he's really scared becuase I'm usually such a nice person! You ARE?? Never noticed EB, could have fooled me. IP: Logged
ZorroTheFox SuperBlabberMouth! Posts: 1117 From: Milton, WA, USA Registered: Oct 2001	posted March 05, 2002 15:14 quote: Originally posted by LifetimeTrekker: Thanks, Zorro! That's the nicest offer I've had in a long time! I really don't want to yell at people. For one thing, it leaves me feeling bad when I do. I don't need the hassle of it. I'll eventually learn how to get around it. Thanks again! your welcome, always glad to help. ....Z IP: Logged
Charisma Super Geek Posts: 100 From: Somewhere (I'll just say Earth) Registered: Mar 2002	posted March 06, 2002 17:46 hmmmmm.... bashing Zorro... As much as I'd like to, I just don't think I could bring myself to do it! My damned guilty concience... ------------------ "Hacking is not a crime... no wait, it is." IP: Logged
ZorroTheFox SuperBlabberMouth! Posts: 1117 From: Milton, WA, USA Registered: Oct 2001	posted March 06, 2002 18:28 Don't feel guilty, I don't mind at all. I am used to verbal abuse, it has no effect on Me anymore. I actually have learned to enjoy the fact that someone would waste so much energy on Me. To think that I could have such an impact on someones life is just incredible. I don't posess feelings that can be hurt, nor do I have pride. I think I even managed to be without shame, at least most of the time. Insults are familiar to Me, they bring Me comfort. They are one of the few memories I can hold onto from childhood........Z IP: Logged
Jidabug Super Geek Posts: 118 From: No matter where I go, there I am. Registered: May 2001	posted March 07, 2002 08:13 I know how you feel, LT. I did tech support for a medical software company for a couple of years...I know how users can really get on the nerves. I am not a person who can easily handle stupidity in others, so it was probably not the best line of work for me to be in anyway. The way I used to cope, to keep me from blowing up at the stupid users (or more usually, my stupid co-workers) was to be sure to do lots of de-stressing things that I liked outside of work. Gardening was really good for me, especially weeding and pruning. Instead of tearing people's heads off, I tore dandelion heads off. If nothing else, you always have the GC Forums in which to blow off steam. IP: Logged

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