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Author Topic: Help w/Win2k Uninstall issue
GVCarroll
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Icon 2 posted September 21, 2004 16:00      Profile for GVCarroll     Send New Private Message       Edit/Delete Post   Reply With Quote 
Okay, so here's the deal. I'm a Mac guy. To kill time I installed Jedi Academy on our Win2k machine at work (I work 3rd shift).

Instead of doing a regular install, I installed it on my desktop (we have multiple users and I didn't want other people fiddling with it). So all is fine.

Problems is time comes when I want to get it off there. Now, as a Mac guy, this means taking the folder and uncerimoniously dumping it in the trash, end of story. But I forgot that on Win you're supposed to use the Install/Remove control panel to get rid of software.

So now when I bring that CP up, it's still listed there even though there's no trace whatsoever of the apps and files. Trying to uninstall it doesn't work, it just runs some repair program and exits. Tried using the original CD, same deal. I want to get it off there, or IT dept is officially against this sort of thing (installing anything, much less games) although I don't know that I personally would get in a lot of trouble.

Anyway, what can I do? Is there some sort of database I can reset somehow, or some other way to get Windows to get the idea that it's not there anymore? Keep in mind I'm skilled but not a tech God and in no way can I do anything radical like reinstalling the OS, etc.

Thanks in advance!!!

Posts: 30 | From: Maine | Registered: May 2002  |  IP: Logged
CommanderShroom
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Icon 1 posted September 21, 2004 16:04      Profile for CommanderShroom     Send New Private Message       Edit/Delete Post   Reply With Quote 
Yeah you gotta get to the registry.

If you don't have admin rights you are prety well screwed, sorry.

--------------------
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GVCarroll
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Icon 1 posted September 21, 2004 16:29      Profile for GVCarroll     Send New Private Message       Edit/Delete Post   Reply With Quote 
I knew someone was going to say that. Piss.

Well, what do I have to do? Might as well give it a go...

Posts: 30 | From: Maine | Registered: May 2002  |  IP: Logged
csk

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Icon 1 posted September 21, 2004 17:03      Profile for csk     Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
Originally posted by CommanderShroom:
Yeah you gotta get to the registry.

If you don't have admin rights you are prety well screwed, sorry.

But if he didn't have enough rights to write the registry, he wouldn't have been able to install it in the first place, no?

Yeah, you'll want to be running regedit. But BE VERY CAREFUL, stuff this up, and you are in for a world of hurt. Make sure you back it up (via export registry file) before you do anything. Then you'll need to find the offending keys, and delete them. Perhaps a Windows guru can step in and say which registry key causes a program to appear in Add/Remove Programs (I presume that's what you're worried about, right?)

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6 weeks to go!

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dragonman97

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Icon 1 posted September 21, 2004 18:42      Profile for dragonman97   Author's Homepage     Send New Private Message       Edit/Delete Post   Reply With Quote 
HKLM\Software\M$\Win..\Curr..Vers.\Installed Programs -- maybe.

But anyway, what I'd normally advise someone in this situation to do is quite simple: Reinstall the application to the *same* location (i.e. right over whatever clutter's there). /Then/, use the uninstaller, and it should take it out correctly.

Pedantic, nearly trolling question: If you're a Mac guy, what are you doing working 3rd shift in a [I'm guessing mostly] Windows operation?

Edit: Typo fixed...and yes, I didn't feel like saying my piece along the lines of what csk has said below, but I agree with him completely.

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GVCarroll
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Icon 10 posted September 21, 2004 18:44      Profile for GVCarroll     Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
Make sure you back it up (via export registry file) before you do anything. Then you'll need to find the offending keys, and delete them.
We didn't have regedit installed (probably because our IT department doesn't trust us as far as they can throw us, which given my issue, is probably justified) so I went to VersionTracker and found something called Registry Workshop. I had to take a few passes at it with different search terms but I got it all off now. Rebooted and everything seems okay.

Thanks for saving my bacon. [Wink] (Actually it was more of a geek sense of cleaning up my own mess, but just as well IT doesn't see it).

Posts: 30 | From: Maine | Registered: May 2002  |  IP: Logged
csk

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Icon 1 posted September 21, 2004 18:55      Profile for csk     Send New Private Message       Edit/Delete Post   Reply With Quote 
Glad it all worked out OK.

A little word of advice, though, it's much better to work with sysadmins than against them. Going behind their back to do things they wouldn't want you to do is a surefire way to end up getting fired down the track when they find out. In fact, I'm surprised some of the people who post here who are sysadmins haven't called you out for this.

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Cap'n Vic

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Icon 1 posted September 21, 2004 19:01      Profile for Cap'n Vic     Send New Private Message       Edit/Delete Post   Reply With Quote 
/me busy planting German s#it porn in GVCarroll's home directory [evil]

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Posts: 5471 | From: One of the drones from sector 7G | Registered: Jun 2002  |  IP: Logged
csk

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Icon 1 posted September 21, 2004 20:29      Profile for csk     Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
Originally posted by Cap'n Vic:
/me busy planting German s#it porn in GVCarroll's home directory [evil]

Hmm, at least the forums here have a sense of humour. I was lurking at another forum, where someone suggested that if the females sent him pictures of themselves, preferably scantily clad, that he'd give them gmail invites in exchange. I then suggested that someone should send him a picture of a certain girl in a tub[1], since that should meet his criteria. All his posts, and most of mine got deleted.

Should I be worried that I mentally translated the word before "porn" in the Capn's post to the German equivalent, since I've seen textual references to the same several times before?

[1] No, I've never seen this picture, thank goodness.

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The Famous Druid

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Icon 1 posted September 21, 2004 21:09      Profile for The Famous Druid     Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
Originally posted by csk:
quote:
Originally posted by Cap'n Vic:
/me busy planting German s#it porn in GVCarroll's home directory [evil]

Hmm, at least the forums here have a sense of humour. I was lurking at another forum, where someone suggested that if the females sent him pictures of themselves, preferably scantily clad, that he'd give them gmail invites in exchange. I then suggested that someone should send him a picture of a certain girl in a tub[1], since that should meet his criteria. All his posts, and most of mine got deleted.

Yeah, they're really touchy about that kind of thing over at www.nunsonline.com [evil]

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If you watch 'The History Of NASA' backwards, it's about a space agency that has no manned spaceflight capability, then does low-orbit flights, then lands on the Moon.

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GVCarroll
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Icon 1 posted September 21, 2004 21:23      Profile for GVCarroll     Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
Pedantic, nearly trolling question: If you're a Mac guy, what are you doing working 3rd shift in a [I'm guessing mostly] Windows operation?
It's a hospital. No choice. Occupational hazzard. [Wink]

quote:
A little word of advice, though, it's much better to work with sysadmins than against them. Going behind their back to do things they wouldn't want you to do is a surefire way to end up getting fired down the track when they find out.
Well I usually do. I always do, actually. It's just that given the nature of the operation they're especailly sensitive to this sort of thing, which I get completely. It is grounds for imediate dismissal, in fact.

But I'm computer savvy enough to know that an off-the-shelf game has a high chance of not bringing down the entire network, ie. it's 'safe' as safe is going to get. We're not talking about some random piece of software download from a dubious source on the 'net somewhere.

I read, I shoot the breeze during downtime, but sometimes I just want to zone out and let the time go by in a 3rd person shooter induced haze. No big deal really, but you know, there's two sides to every issue. I get their point.

Like I said, I like to clean up my own messes, mostly because I usually learn something, which I did thanks to you guys. And it's on a backup terminal, I had enough foresight to put it on something that's not essential, so you know... I can rationalize it all I want but I hear your point. :-)

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csk

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Icon 1 posted September 21, 2004 21:23      Profile for csk     Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
Originally posted by The Famous Druid:
quote:
Originally posted by csk:
quote:
Originally posted by Cap'n Vic:
/me busy planting German s#it porn in GVCarroll's home directory [evil]

Hmm, at least the forums here have a sense of humour. I was lurking at another forum, where someone suggested that if the females sent him pictures of themselves, preferably scantily clad, that he'd give them gmail invites in exchange. I then suggested that someone should send him a picture of a certain girl in a tub[1], since that should meet his criteria. All his posts, and most of mine got deleted.

Yeah, they're really touchy about that kind of thing over at www.nunsonline.com [evil]
Hey, it's not working anymore! Who took that site down? [Confused]

Edit: GVCarroll, I'll let the fact that you're knowingly doing something that is grounds for immediate dismissal speak for itself. Maybe it might be a good idea not to do it next time, huh?

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6 weeks to go!

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GVCarroll
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Icon 1 posted September 21, 2004 21:31      Profile for GVCarroll     Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
But anyway, what I'd normally advise someone in this situation to do is quite simple: Reinstall the application to the *same* location (i.e. right over whatever clutter's there). /Then/, use the uninstaller, and it should take it out correctly.
Yeah, that was my problem, that didn't work. The autostart on the CD was under the impression that it was already installed, so it wouldn't let me do a reinstall.

I think I had Q3 on there at one point and IIRC even if it was already installed (or partially), the installer would allow you to do it over, but this one wouldn't. *shrug* I guess I really confused the poor thing.

It almost would be a godsend if I'd brought the machine to a screeching halt, because it really is in need of a clean install due to web crap other people have put on there over the past two years or so. Every once and awhile it behaves very erratically. Kind of like our department's copy machine, which gets maintenence calls every month or so. I keep threatening to pour sugar water into just so we can get a new one. [Smile]

Posts: 30 | From: Maine | Registered: May 2002  |  IP: Logged
GVCarroll
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Icon 1 posted September 21, 2004 21:50      Profile for GVCarroll     Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
Edit: GVCarroll, I'll let the fact that you're knowingly doing something that is grounds for immediate dismissal speak for itself.
Jesus, a 'your welcome' would've been sufficient. [ohwell]
Posts: 30 | From: Maine | Registered: May 2002  |  IP: Logged
Cap'n Vic

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Icon 1 posted September 21, 2004 22:33      Profile for Cap'n Vic     Send New Private Message       Edit/Delete Post   Reply With Quote 
GVCarroll: Don't push it. You are not making any friends.

The fact that a good chunk of the people posting here either make their living in IT, or aspire to. It is asswads like you that make day to day life for people like me a real pain in the ass some time. I don't give a flying fsck if you went to 'computer camp' for two summers in a row or your dad is a TV repair man. Don't download Gator, Bonsia Buddy or Quake onto my network(yes it is mine....if it doesn't work who do you call?).

You claim to be computer savvy....but you panicked when you caved that machine and went on a Google hunt (which lead you here) in hopes you could fixed your fsck up before someone canned your ass. Pretty pathetic. Grab your mop and get back to work.

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Posts: 5471 | From: One of the drones from sector 7G | Registered: Jun 2002  |  IP: Logged
GVCarroll
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Icon 1 posted September 21, 2004 23:51      Profile for GVCarroll     Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
The fact that a good chunk of the people posting here either make their living in IT, or aspire to. It is asswads like you that make day to day life for people like me a real pain in the ass some time.
Oh boo hoo, you're job is hard. Cry me a river.

quote:
but you panicked when you caved that machine and went on a Google hunt (which lead you here) in hopes you could fixed your fsck up before someone canned your ass. Pretty pathetic. Grab your mop and get back to work.
Actually, I've been lurking here for awhile and thought that the regulars here were pretty decent people and might be willing to help me out of a bind. I guess I was half-right.

Thanks for reaffirming my already low opinion of IT people who's self-importance is backed up by a twist in fate that an inferior and completely retarded OS became popular and requires them to be in a position of power. Enjoy it while you can.

*logs out*

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csk

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Icon 1 posted September 22, 2004 00:00      Profile for csk     Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
Originally posted by GVCarroll:
Thanks for reaffirming my already low opinion of IT people who's self-importance is backed up by a twist in fate that an inferior and completely retarded OS became popular and requires them to be in a position of power. Enjoy it while you can.

Hey, some of us IT people don't like Microsoft operating systems either. Don't tar us all with the same brush.

And if this is the sort of hissy fit you throw when someone mildly suggests that going behind the sysadmin's back might not be a good idea, then how are you going to act when something important doesn't go your way? I've seen more mature behaviour from my almost 1-year old.

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6 weeks to go!

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GVCarroll
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Icon 1 posted September 22, 2004 01:16      Profile for GVCarroll     Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
And if this is the sort of hissy fit you throw when someone mildly suggests that going behind the sysadmin's back might not be a good idea, then how are you going to act when something important doesn't go your way?
I'm sorry if I threw a bit of a fit, but if someone asks for help, and you offer it willingly, it's not right to turn on them afterwards, however mildly it may be. You don't offer your hand to someone and then slap them in the face.

I appreciate the help, I honestly swear-on-the-Bible do, but I just didn't need to have my face rubbed into the fact that I was doing something I shouldn't with the "speak for itself" comment. It felt like a personal attack to my character and when people do that to me I get defensive and generally unpleasant. Maybe I'm just too tired and being too sensitive and overreacted, and I apologize. All I want to do is put the question out there and see if someone was willing to lend a hand and say, "Thank you" and have that be the end of it.

So I don't know what else to say. I'm not in the business of going around creating hard feelings annonymously on the 'net or in real life. I would feel bad if, having gotten my question answered, I caused a ruckus in the process, so I will retract my evil-IT comments and eat my words. *munch* *munch* ;-)

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csk

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Icon 1 posted September 22, 2004 01:47      Profile for csk     Send New Private Message       Edit/Delete Post   Reply With Quote 
Fair enough, I can accept that. And in any case, I was only attempting to warn you for your own employment's sake, not because I'm hell bent on ensuring people don't play games on work computers (our sysadmins help setup the network games, rather than preventing us playing them).

Let me give you a vaguely related anecdote. I've got a colleague, let's call him Mr C, who's friends with Mr X, who works as a sysadmin at another company. Mr C is a bit of a security boffin, so Mr X asks him to do some external penetration testing on his company's network. Mr C does this from his (our) workplace, gets discovered by the sysadmins there, and is instantly dismissed. No questions asked.

I thought that was a harsh call, but they were within their rights to do it, since it would have been covered by our policy. In other words, people are quite willing to carry out these instant dismissals if they get the chance, and I didn't want to see a post to GC with "Well, they found me out, and I got sacked".

Thanks for the apology, seems to me like you really meant it, unlike some others I've seen. That last post has escalated you immensely in my esteem [thumbsup]

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6 weeks to go!

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CommanderShroom
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Icon 1 posted September 22, 2004 06:26      Profile for CommanderShroom     Send New Private Message       Edit/Delete Post   Reply With Quote 
GV let me say this without sounding like a harpy.

As a person that works an IT dep't I know the frustration first hand. There are a few reasons that you can get this kind of reaction from us.

First. When it goes to pot who get reamed for it? We do. That sucks I don't tell these people to put Kazaa on their systems or try to dick with every setting on it. Why do I get the shit when someone else fucked it up?

Second. You may have a pretty good idea on how to keep these things going but your average user can be a total idiot. And trust me this is true. Please don't ask me how many times I have gone to a site to plug a power cord in on a system that has a "hard drive" failure.

Third. Legality. You put something illegal on a system the IT dep't answers for it. That is a lot of responsibility. I don't want a software audit coming 'round here and they find warez on staff systems.

Fourth. Respect. You wouldn't walk to another area and mess with their stuff, right? Try to just ask. You would be surprised at how many of us IT guys are willing to help out someone that just calls up and says "hey could I?" That shows a bit of respect for us. I am willing to add stuff to someone's system so long as it won't be illegal or dangerous.

We try not to be the enemy (usually) but it can get hard after you get burned by people so many times.

--------------------
Does he know our big secret?
Has one of us confessed?
'Bout the wires circuits and motors
Buried in our chest

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quantumfluff
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Icon 1 posted September 22, 2004 07:28      Profile for quantumfluff     Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
Originally posted by GVCarroll:
I'm sorry if I threw a bit of a fit, but if someone asks for help, and you offer it willingly, it's not right to turn on them afterwards, however mildly it may be. You don't offer your hand to someone and then slap them in the face.

You don't have children, do you? Of course that's the right thing to do. Someone in trouble asks for help, you set aside emotion and help them, then you make use of the teachable moment.
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GVCarroll
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Icon 1 posted September 22, 2004 09:39      Profile for GVCarroll     Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
Thanks for the apology, seems to me like you really meant it, unlike some others I've seen. That last post has escalated you immensely in my esteem.
I did. I've been on edge lately and generally fatigued, so it doesn't take much to get the hairs up on the back of my neck. I'm not like that generally and I don't like myself when I get that way, so hence my return to apologize.

Plus I tend to have strong opinions and I'll defend my position in groups like this online, but I never resort to personal attacks and I'm always a bit dissapointed when other people do it to me, so I had to own up for my own good. As a former psych major I understand why people having a hard time admitting defeat and can get nasty in lieu of doing so, so I understand it the whys behind it but that shouldn't excuse it.

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Cap'n Vic

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Icon 1 posted September 22, 2004 09:47      Profile for Cap'n Vic     Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
Originally posted by GVCarroll:
...I tend to have strong opinions and I'll defend my position in groups like this online, but I never resort to personal attacks and I'm always a bit dissapointed when other people do it to me.....

Really now? [Roll Eyes]

quote:
Originally posted by GVCarroll:Oh boo hoo, you're job is hard. Cry me a river.


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Posts: 5471 | From: One of the drones from sector 7G | Registered: Jun 2002  |  IP: Logged
GVCarroll
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Icon 1 posted September 22, 2004 09:52      Profile for GVCarroll     Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
We try not to be the enemy (usually) but it can get hard after you get burned by people so many times.
Yeah, I hear you. I mean the same could be said about just about every other job on the planet. Sooner or later you wind up getting hell from people who don't stop to realize that your hands are tied just as much as theirs are.

One of the injustices our IS department has to deal with is the fact that our server - this is a hospital mind you, so we're talking about patient demographics and accounts and everything - is on a server 50 miles away. How much sense does that make? And it's all to save money basically, not for any reason even remotely close to logical ones. So if, say, Verizon is having issues with the lines somewhere between here and 50 miles away, it automatically becomes our problem. It's back to pencil and paper.

Now, I'm not an IS person and I only understand the very basics of networking, so maybe this setup isn't entirely unusual, but it seems to me that if you're in a position where your business is taking care of sick and injured people, and your whole billing and patient care and triage and dictation and patient writeups are all digital, you should bloody well have your server on site on it's own little dedicated power-outage-backed-up network, not offsite 50 miles away.

So yeah, I have empathy for our IS folks.

Posts: 30 | From: Maine | Registered: May 2002  |  IP: Logged
GVCarroll
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Icon 1 posted September 22, 2004 09:59      Profile for GVCarroll     Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
quote:
Originally posted by GVCarroll:
...I tend to have strong opinions and I'll defend my position in groups like this online, but I never resort to personal attacks and I'm always a bit dissapointed when other people do it to me.....

Really now?

quote:
Originally posted by GVCarroll:Oh boo hoo, you're job is hard. Cry me a river.

... but you omitted this part ...

quote:
so I had to own up for my own good
Cut me a little slack, will you? Like you've never lost your temper. Two other people on this board managed to state their point without resorting to calling me an 'asswad' even after I was being a dick. I apologized and I meant it, stop throwing salt into the wound.
Posts: 30 | From: Maine | Registered: May 2002  |  IP: Logged


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