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Topic: Earthlink Broadband disconnects

CathyRN
Newbie Larva
Member # 3852

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posted April 17, 2005 18:07

I sure hope somebody has the answer. This is driving me nuts!! [crazy]

I have Earthlink broadband ISP. I will get a dialup connection pop up window periodically. If I close it and try to go back to what I am doing, I get another pop up that tells me I have to hit connect to display the page. If this is an "always on" connection, why isn't it "always on"???????????? Thanks for any pointers you can give. The cs at Earthlink is usually great, but I've went through this with them before and the problem keeps happening.

Posts: 8 | From: Kentucky | Registered: Apr 2005 | IP: Logged

csk

Member # 1941

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posted April 17, 2005 18:14

My instincts are telling me this is an Internet Explorer configuration issue. I would either sort that out, or even better, install Firefox and use that instead. Internet Explorer is a security nightmare, and you are way safer using a different web browser.

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6 weeks to go!

Posts: 4455 | From: Sydney, Australia | Registered: Jan 2003 | IP: Logged

jordanv
Assimilated
Member # 3189

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posted April 17, 2005 18:18

Yeah methinks IE thinks you have dial up.

Change that in the connections type dialog window (something like "always on internet or LAN connection".

Posts: 364 | From: a house (in Sydney) | Registered: Jan 2005 | IP: Logged

CathyRN
Newbie Larva
Member # 3852

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posted April 17, 2005 18:34

Thanks for the help, I really appreciate it. I will try your suggestions.

Posts: 8 | From: Kentucky | Registered: Apr 2005 | IP: Logged

MacManKrisK

Gold Hearted SuperFan!
Member # 955

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posted April 17, 2005 20:12

Run the Internet Configuration Wizard (perhaps someone else can tell you exactly how that's done) and then download AdAware from http://www.lavasoftusa.com and make sure you don't have any spyware on your system that has reset some configuration setting. Then, download Mozilla or Mozilla Firefox (I recommend Firefox) from http://www.mozilla.org and use that instead of Internet Explorer.

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"Buy low, sell high
get rich and you still die"

Posts: 2325 | From: Southwest Michigan, USA | Registered: Oct 2001 | IP: Logged

drunkennewfiemidget
BlabberMouth, a Blabber Odyssey
Member # 2814

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posted April 18, 2005 05:42

As mmkk says, click tools, internet options, connection, and click 'run setup wizard'... give it the parameters of your connection, and it should stop that.

I might not have those parts exactly right, since I'm doing this from memory -- I haven't used Windows on a system of my own in many years.

Posts: 4892 | From: Kitchener, ON, Canada | Registered: Jun 2004 | IP: Logged

CathyRN
Newbie Larva
Member # 3852

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posted April 19, 2005 00:27

Thanks everyone!! I love my computer but it doesn't love me sometimes.
Thanks for all the help!!

Posts: 8 | From: Kentucky | Registered: Apr 2005 | IP: Logged

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